Aug 15, 2024

We are thrilled to launch our new eSIM services, offering coverage in 🌐 175 countries 🌐.

With the global demand for seamless connectivity on the rise, our eSIM service ensures users stay connected wherever they go. Unlike traditional SIM cards, eSIM technology eliminates the need for physical cards, allowing users to activate a cellular plan from a carrier without using a physical SIM card.

Why Choose eSIM?
eSIMs offer users flexibility, convenience, and the ability to switch between carriers and plans without swapping physical SIM cards. This is especially beneficial for frequent travellers and those needing seamless connectivity across multiple countries. According to GSMA Intelligence, the Asia-Pacific region, including SEA, is poised to lead in eSIM adoption due to the high number of mobile connections and the rapid expansion of LTE and 5G networks. 

What Can Users Do with eSIM?
With our eSIM, users can stay connected in 175 countries, share data across devices, and manage their plan easily through their device settings. Imagine traveling from Singapore to Bangkok to UK without the hassle of changing SIM cards or managing multiple plans. Our eSIM service simplifies connectivity needs, allowing users to focus on what matters most.

🌟 Key Benefits:

  • Usage-Based Billing: Only pay for what users use.
  • Transferability: Transfer ownership of the eSIM between users and across different phones.
  • Easy Integration: Seamless purchase via our API, similar to buying a Celcom Pin or Starbucks voucher.

Reach out to your respective BD Manager or email to support@iimmpact.com for more information. 

Aug 05, 2024

A couple of weeks back, we introduced a new feature allowing you to Report an Issue or Request for Refund. 

announcement.iimmpact.com/new-...

Now, we're proud to announce an additional feature that allows you to Track All Case History. With this new feature, you will be able to track all the cases regardless of who initiated the request. That means you can also monitor cases that your colleagues have raised, as long as you are in the same organization. Here's a quick overview of the status categories:

You can easily see all your cases by going to dashboard.iimmpact.com > Case History . 

Cases are categorized as below:

Submitted: New cases that are yet to be addressed.

In progress: Cases currently being worked on.

Waiting for you: Awaiting additional information from you.

Resolved: Cases successfully addressed and resolved.

* Please note that newly submitted cases may take some time to be shown and reflected on the portal.

Stay organized and in control with these new capabilities!

Thank you for being a valued user!

Jul 31, 2024

Dear All,

Kindly be informed that there’s a System Upgrade at SATU as below:

Date : 01/08/2024 @ 12.00am - 03/08/2024 @ 12.00pm

Payments accepted during the mentioned period will be updated after 03/08/2024 @ 12.00 pm

We apologize in advance for any inconvenience caused.

Jul 30, 2024

We regret to inform you that Jaya Grocer will be discontinued as of August 15, 2024. Please be assured that all previously sold vouchers will be honoured until their stated expiration dates. However, no new voucher purchases will be possible after 9:00 AM on August 15, 2024.

Should you require any further assistance or have any questions, please do not hesitate to contact our Customer Support support@iimmpact.com or your respective BD Manager for more information.

We apologize for any inconvenience this may cause and appreciate your understanding.

Jul 18, 2024

Please be informed that SESCO minimum payment threshold is revised from RM1 to RM5 effective immediately.

Kindly take the necessary action to set this new minimum payment threshold.

Thank you

Jul 16, 2024

We are excited to introduce TWO (2) new features on the IIMMPACT Dashboard: "Report Issue" and "Request Refund". These features will help you easily address any transaction issues or request a refund.

For a detailed, step-by-step process, please refer to our comprehensive guide 

guide.iimmpact.com/share/cly86...

Stay updated and enjoy a smoother experience with IIMMPACT!

IIMMPACT Dashboard

https://dashboard.iimmpact.com/reports/transactions

If you don't have access to the dashboard, don't worry! Simply reach out to your BD or authorized person and get them to send an email to support@iimmpact.com or partnership@iimmpact.com and we'll grant you access

All we need is your

Email address:

Phone number:

Access level: (full access or read-only)

Jun 26, 2024

Maxis Postpaid Denomination Update

We are pleased to announce that, effective today, the denomination for Maxis Postpaid has been updated to range from RM5 to RM500.

Voucher Products Update

Please be informed that the guidelines for voucher redemption have been updated. We encourage you to check the Price List on our dashboard for detailed information.

Thank you for your attention to these important updates.

Chagee Will Be Discontinued

We regret to inform you that Chagee will be discontinued by 25th July 2024 or while stocks last, whichever is earlier.

In the meantime, please place your order as soon as possible, as stock is available on a first-come, first-served basis. All sold codes will be honored until the expiration date stated on the vouchers.

If you require further assistance, please do not hesitate to contact us via email support@iimmpact.com for more information. 

Jun 19, 2024

We are excited to announce the launch of our newest product: True Money Cash Reload!

As part of the largest financial platform in South East Asia, TrueMoney offers a variety of innovative financial solutions from cashless payments, mobile top-ups, bill payments, and more. Get rewarded, while you’re on-the-go. Download the TrueMoney app using the link below and experience seamless transactions today!

πŸ“² Download TrueMoney App: Click Here

Transaction Limits:

  • Per Transaction Limit: RM 1,000
  • Daily Limit: RM 1,000
  • Monthly Limit: RM 5,000

Stay tuned for more exciting updates and features. 

May 24, 2024

Please be informed that Air Selangor has implemented a minimum payment threshold of RM6 across all channels starting from 1st June 2024.

Kindly take the necessary action to set this new minimum payment threshold.

Thank you

May 20, 2024

We would like to inform our valued customers that, effective immediately, we are discontinuing the following products:

Celcom Pin RM20
Digi Pin RM15

Effective Date: The discontinuation of Celcom Pin RM20 and Digi Pin RM15 will take effect immediately. Customers will no longer be able to purchase these specific denominations from our platform.

Alternative Options:

- Celcom Pin RM5, RM10, RM30, RM50, RM100: These denominations continue to be available and offer the same reliability and convenience as the discontinued RM20 pin.

- Digi Pin RM5, RM10, RM30, RM50 RM100: These alternatives provide a range of options for customers looking for Digi pins.

For more information or assistance, please contact our customer support team at support@iimmpact.com

May 06, 2024

Effective Date: May 6, 2024

We are committed to ensuring that our payment processes are efficient and error-free. To this end, we are implementing a significant change to the Celcom Postpaid payment policy that will affect how incorrect payments are handled.

New Refund Policy:

Starting from May 6, 2024, if a payment is mistakenly made to the wrong Celcom Postpaid account, we will no longer issue refunds. Instead, we will transfer the funds to the correct account number provided by the customer.

What You Need to Do:

We urge all customers and partners to ensure that the account details are accurate before processing any payments. This proactive measure will help avoid the need for subsequent corrections and ensure that your payments are processed smoothly.

Need Assistance?

If you have questions about this policy update or need assistance with payment verification, please contact our customer support team. We are here to help ensure that your transactions proceed without any issues.

We appreciate your understanding and cooperation as we continue to improve our payment services. Thank you for being a valued member of our community.

Contact Us:

For more information or assistance, please reach out to our support team at support@iimmpact.com

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