Important: New Backup IP Address Whitelist Request

We hope this message finds you well.

We are writing to inform you of an important update regarding our callback infrastructure. To enhance our service reliability and ensure uninterrupted connectivity, we have deployed a backup production IP address that needs to be added to your whitelist.


Action Required:

Please whitelist the following IP address in addition to your existing production IP:

IP Type	IP Address
Production NAT	18.140.170.98
Backup Production NAT	13.215.6.214

Implementation Timeline:

We recommend updating your security configurations at your earliest convenience to ensure seamless callback operations. This backup IP will be activated in the event of any service disruptions, and having it whitelisted in advance will prevent any potential connection failures.

Questions or Assistance:

If you have any questions or require additional technical details regarding this update, please don't hesitate to reach out to our technical support team at support@iimmpact.com. We're here to help!

Thank you for your attention to this matter and for your continued partnership.